All case studies
Specialty talentUnited States and India
ServiceNow & Salesforce Talent Pipeline
Building a warm pipeline of ServiceNow and Salesforce specialists so recurring roles do not start from zero.
Client
IT services partner
Duration
Ongoing partnership
Stack
ServiceNow · Salesforce · Talent pipeline
Ready
Pipeline ahead of demand
Repeatable
Screening for recurring roles
Specialist
ServiceNow and Salesforce depth
The challenge
The client kept reopening similar ServiceNow and Salesforce roles, restarting sourcing each time and losing weeks per requisition to repeated screening.
Our approach
What we built
01
Standing requirements
We documented the recurring role profiles once and kept them current with the client's roadmap.
02
Always-on screening
Persona Recruit continuously ranks and scores incoming candidates against those profiles.
03
Recruiter-owned relationships
Our recruiters keep pipeline candidates warm so shortlists are ready when a requisition opens.
"When a role opens now, the conversation starts with candidates instead of a blank search."
Head of Delivery · IT Services Partner
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