Your information, handled with care.

Bright Tier Solutions is an IT staffing company established in 2012. We place Contract-to-Hire, Temp-to-Permanent and Flexible On-Demand talent for enterprise teams, with specialties in SAP, Cloud, ServiceNow and Salesforce.

This policy explains what information we collect when you visit this website, apply for a role, or engage us as a client, and how we handle it.

Information you give us: your name, work email, company, the roles or requirements you describe, and anything else you include in a form or email.

Candidate information: your resume, work history, skills, certifications, availability, and interview notes created during our screening process.

Website information: basic technical details such as the pages you visit and the site that referred you, used to understand how our site is used.

To respond to staffing enquiries and prepare a hiring plan for your open roles.

To match candidates to suitable roles, present shortlists to clients, and manage placements, contracts and timesheets.

To improve our recruiting quality and to keep records required for contractual, tax and compliance purposes.

Our Persona Recruit AI Engine supports our recruiters with resume ranking, structured scoring, interview summaries and job matching.

AI does not make hiring decisions. A senior recruiter reviews every shortlist and every recommendation before it reaches a client. Our philosophy is to empower recruiting teams, not replace people.

Candidates can ask us how their profile was assessed, and can ask for a human review of any AI-assisted assessment.

Candidate profiles are shared with a client only for a specific role, and only with your knowledge.

We use trusted service providers for hosting, email, and applicant tracking. They may only process information on our instructions.

We do not sell personal information. We may disclose information where legally required.

Access to candidate and client records is restricted to the Bright Tier team members who need it. Accounts are issued individually by an administrator and access is removed when it is no longer needed.

We keep records only as long as needed for the placement, our contractual obligations, and future roles you may be a fit for.

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you about roles.

To make a request, email sales@brighttier.com and we will respond promptly.

We may update this policy as our services change. The revised version will always be available on this page.